Mobile Auto Tech Expert Pty Ltd · Bundaberg, Queensland
An automotive specialist for every vehicle owner.
M.A.T.E. is an Australian automotive intelligence company that connects people with their vehicles. We are taking complexity out of caring for your car, making automotive expertise available to everyone, in language you understand and at the moment you need it. Our intelligence runs everywhere it is needed: in your pocket, across a business fleet, and in the hands of retail staff.
Your Car. Your Mate.
Everyone deserves a mate in their corner who knows cars. Now everyone's got one.
What do you need a M.A.T.E. for?
Same intelligence underneath, six different jobs.
Ask M.A.T.E. any question about any car and get an answer in plain English. Warning lights, strange noises, whether a quote is fair, whether it is safe to drive. No jargon and no judgement.
Start asking Shop for my car
Parts, car care and accessories. Put in your rego and see only what fits your vehicle. 260,000+ aftermarket parts reachable and 12,500+ quality branded products, with M.A.T.E. on hand to tell you which one your car actually needs.
Browse the shop Connect to my car
Connect M.A.T.E. to your actual car and it starts reading what the car is telling you. Warning lights explained in plain English, trips logged for you, and service reminders based on the distance you actually drive.
How M.A.T.E. Plus works For business
Keep track of all of your vehicles, prevent downtime with active forecasting and service scheduling and have M.A.T.E. AI help you optimise your fleet and help you buy the right parts direct.
Go to M.A.T.E. Fleet For retailers and partners
The expertise your aisles don't have, in your team's hands on the shop floor. Handheld hardware loaded with your own range, searchable by vehicle rather than by category.
M.A.T.E. Retail in store For retailers and partners
The intelligence layer, licensed. Runs inside your own site or app as Powered by M.A.T.E., so your customers get an answer about their exact vehicle without leaving your product.
Licensing and partnershipsNot sure which you need? Everything we build, in one place.
Why we exist
Car stuff shouldn't be hard.
In an industry filled with technical jargon, warning lights with little meaning and expensive repair costs, every vehicle owner deserves genuine support and an honest answer whenever they want one.
70% of Australian drivers say they don't feel confident looking after their car. The current market only caters to the ones who do. So we built M.A.T.E.: an automotive expert you can trust and ask anything, anytime.
One intelligence, underneath all of it.
Every product runs on M.A.T.E. AI, an automotive intelligence layer built above a large language model.
The automotive reasoning, the parts logic and the rules are ours, and they draw on market-leading vehicle databases, including AutoInfo for compatibility and part matching.
Answers are matched to your exact vehicle, down to the make, model, year and engine, so what you are told applies to the car in your driveway rather than to cars in general. This is what makes M.A.T.E. an automotive specialist rather than a general assistant.
M.A.T.E. Plus · 2016 Mazda CX-5
Your CX-5 just logged a fault while you were driving. P0301, a misfire on cylinder 1, which is the shake you can feel at the lights.
The engine light came on this morning. Is it safe to keep driving?
The light is steady rather than flashing, so yes, for now. A flashing light means stop. Keep the revs low and get it looked at this week, because a misfire left running can damage the catalytic converter.
What’s likely causing it?
On the 2.5 litre CX-5 it’s nearly always the spark plug or the ignition coil above that cylinder, so a small fix rather than a scary one. Your plugs are at 118,000 km and due at 120,000, which fits.
See plugs and coils that fit your CX-5An example M.A.T.E. Plus conversation, where M.A.T.E. reads the fault codes off the car itself. For your own car, add your rego and ask for real.
- What it knows
Your car, specifically
Exact vehicle matching and fitment data covering 260,000+ aftermarket parts, so an answer is about the exact make, model and year of your vehicle rather than about cars in general.
- What it learns
Patterns, not guesses
Live data from connected vehicles and patterns across our own users. It compounds with every vehicle that joins, growing M.A.T.E. to become the knowledge bank of all Australian vehicles on the road.
Built for everyone. Seriously.
Whether you are brand new to cars or know your way around an engine, M.A.T.E. meets you where you are.
Everyday drivers
Clear answers, without the jargon.
First-time owners
Learn the ropes without judgement.
Safety-focused parents
Keep your family safe on the road.
Car enthusiasts
Find parts and detailed specs.
Business owners
Time poor, and needing it sorted.
Fleet managers
Keep your vehicles on the road.
Common questions
What does M.A.T.E. stand for?
Mobile Auto Tech Expert. It is the name of the company, Mobile Auto Tech Expert Pty Ltd, and of the intelligence itself, the thing that answers your car questions, works out which part fits, and tells you how urgent a problem actually is.
What do I get for free?
A free account at askmate.com.au gets you Ask M.A.T.E. with an allowance of questions, your garage built from a rego or VIN, Shop My Car so you only ever see parts that fit, the full shop of 12,500 branded products, and basic maintenance reminders. You can top up your questions any time.
What is M.A.T.E. Plus?
The upgrade for drivers who want M.A.T.E. connected to their actual car rather than reasoning about their model of car. It turns what your vehicle is reporting into plain English: what a warning light means and how urgent it really is, where your trips went so your logbook writes itself, and when a service is genuinely due. More on M.A.T.E. Plus.
I run vehicles for my business. What is there for me?
M.A.T.E. Fleet. Fuel tax credit reporting and ATO logbook compliance export turn your fleet's paperwork into money you can actually claim, with GPS and map view, trip logging, a driver register and direct parts and products ordering alongside it. Built for the person who has to produce the records when someone asks for them.
I am a retailer. Can I use the M.A.T.E. intelligence?
Yes. The M.A.T.E. Engine can run inside your own site or app as Powered by M.A.T.E., and M.A.T.E. Retail puts it in your team's hands on the shop floor. It gives every store an automotive specialist on hand, answering the question your customer actually walked in with.
Are you Australian?
Yes. Australian owned, with our office in Bundaberg, Queensland, building for Australian vehicles, Australian fitment data and Australian compliance requirements.