Where automotive intelligence and AI combine
M.A.T.E. AI combines an automotive intelligence layer with a large language model. The model handles the language. The automotive reasoning, the parts pairing logic, the operating rules and the data connections are ours, and that is where the expertise lives. Because the layer works with any AI model, we adopt whichever is best as the field advances, and the intelligence advances with it.
What powers an answer
Four sources feed the intelligence. Together they are what let M.A.T.E. answer a question about one specific vehicle.
- Vehicle and parts dataVehicle identification, compatibility and part matching across 260,000+ aftermarket parts, supplied through our data partner AutoInfo. Live
- Live vehicle dataRead straight from a connected vehicle: the faults it logs, the trips it makes and the health readings it reports as you drive. In build
- Collective learningsWhat we learn from the questions Australians ask and the faults their vehicles report, so every answer benefits from the ones that came before it.
- Australian road knowledgeTrained on the vehicles Australians actually drive and the conditions they drive them in, from heat and dust to distance, so you get what matters here rather than advice written for somewhere else.
Built around your exact vehicle
The vehicle comes first. Once M.A.T.E. knows which car it is talking about, everything after that is about that car.
- Step one
Identify the vehicle
A rego or a VIN resolves to the make, model, year and engine, so an answer applies to your exact car and not a generic model range.
- Step two
Match what fits
Parts are matched against verified compatibility data for that vehicle, so you see what fits rather than what is close.
- Step three
Cover the whole job
M.A.T.E. works out what the job itself needs, so the gasket, the filter or the cleaner that goes with the part is there before you find out the hard way.
Generations
We version the layer, not the model. Engine V2 is live now, our second generation, with advanced functionality over the first.
- Engine V1Immediate, fast answers working from verified sources. The generation that proved the intelligence works.
- Engine V2 Live nowAgentic and multi-stage, so a question is worked through rather than simply answered. Deeper reasoning, broader retrieval, and refined parts and compatibility access.
Both generations run to the same rule set, covering safety, accuracy, scope, privacy and how a part is recommended. Our values set out what that means for you.
One intelligence, everywhere it is needed
The same layer answers a question about a first car and forecasts what a fleet of twenty will need next.
- For drivers and householdsAsk M.A.T.E., the shop, and M.A.T.E. Plus for a connected vehicle.
- For businessM.A.T.E. Fleet, where the same intelligence plans around the work your vehicles are doing.
- For retail partnersM.A.T.E. Retail on your shop floor, and the M.A.T.E. Engine inside your own site or app.
Bring your hardest vehicle question.
We will show you the live system working. Your technical and risk teams are welcome in the room.